Service records, invoice drafts, and evidence in one workflow

Record the support once. Let CarePlanPay work out the invoice.

Connect the participant’s documented supports and agreed rates, record when the service happened, and CarePlanPay prepares the pricing treatment, invoice draft and supporting evidence for your review.

What CarePlanPay helps with

A practical billing workflow for providers who want less retyping, clearer records, and invoices that are easier to check before they go out.

Capture the service

Record service date and time, the support delivered, and notes in one place.

Check against the agreement

Keep the participant’s documented supports and agreed rates connected to the service.

Work out the pricing treatment

CarePlanPay assists with pricing-period and catalogue calculations and flags anything requiring provider review.

Prepare the invoice and evidence

Create a review-ready invoice draft, invoice PDF and supporting evidence to check and download.

Worked across different NDIS pricing periods?

Friday 5 pm → Saturday 5 am

Enter the service once. CarePlanPay calculates the applicable pricing periods and rates from the recorded service, documented agreement and catalogue, then shows the treatment for review. This includes assistance across weekday, evening, night, weekend and public-holiday boundaries.

CarePlanPay currently uses the 2026–27 NDIS Support Catalogue. Provider review remains required where pricing treatment needs confirmation, including supported-continuity rules, before finalising the invoice.

A workflow built for confident review

CarePlanPay brings the working pieces of NDIS invoicing into one place: the participant, agreement, support rules, agreed rates, service notes, calculated pricing treatment, invoice lines, and invoice record.

Each step is designed to make the next check easier, from recording the service through to preparing the invoice and keeping the supporting notes with it.

Review-ready by design

  • Agreement details and agreed rates stay visible while invoices are prepared
  • Service logs and calculated pricing treatment are reviewed before invoicing
  • Invoice PDFs and support notes can be checked together
  • Invoice status and billing history are kept with the invoice record
  • Provider decisions stay documented in the workflow

Built for hands-on providers

CarePlanPay suits sole traders and small NDIS providers who personally manage supports, service logs, variable hours and invoices, and want the agreement, service record and billing history connected.

Controlled 60-day free trial

CarePlanPay is currently available to a small number of providers by invitation.

60 days free

Invite-only. No card required.

  • Participant records, documented supports and agreed rates
  • Service logs, notes and pricing review
  • Invoice drafts, invoice status and billing history
  • Review-ready invoice and evidence PDFs to download
  • External OCR/document extraction is not included in the trial
Request trial invite

After the trial

Solo early-access pricing: $10/month.

Focused by design

CarePlanPay is not a full rostering or workforce-management platform. It is focused on helping small NDIS providers connect agreement and rate context with service records, pricing review and invoice evidence before issue.

Document extraction

External document extraction is not included in the free trial or Solo access. Providers can paste text, enter support rules manually, and review any locally readable embedded PDF text.

Early-access pricing shown here will be available during the pilot.

Early-access pricing may change for new customers later. During early access, questions can be handled by contacting support@careplanpay.io.

CarePlanPay helps providers organise service records, prepare invoices, and review details before issue. Providers remain responsible for checking participant plans, service agreements, pricing rules, and invoice details. CarePlanPay is an independent software tool and is not affiliated with or endorsed by the NDIA or NDIS.

Ready to prepare cleaner invoices?

Request an invitation to connect agreed supports, record services and review invoice drafts with their supporting evidence.

Request trial invite

CarePlanPay helps providers organise service records, prepare invoices, and review details before issue. Providers remain responsible for checking participant plans, service agreements, pricing rules, and invoice details. CarePlanPay is an independent software tool and is not affiliated with or endorsed by the NDIA or NDIS.